InternetiX became operational in 1996. Starting out as a small company, InternetiX realized that customer orientated business is more important than product orientated business and decided to focus on customer satisfaction, rather than moving high volumes of products.

With this in mind, InternetiX applied with the Intel ® Corporation for IPI status (Intel ® Product Integrator). IPI status would provide InternetiX with up to the minute information regarding all the Intel Desktop products and would also ensure a direct line of communication between InternetiX and Intel ®. To qualify for IPI status with Intel ®, InternetiX must sell a certain amount of equipment per month, as well as attend the Intel ® training sessions that are held in Johannesburg. This ensures that the technical staff of the company is constantly updated on technology changes as well as trained on the new products to be launched. Having this status also gives InternetiX the opportunity to provide a 3 year warrantee on all the Intel ® products sold.

Being involved in network installations as well as maintenance, InternetiX realized the lack of network equipment providers in the Lowveld. With this in mind, InternetiX contacted Intel ® for advice and was offered the status of IANR (Intel ® Advanced Network Reseller) – a status now being held by only two companies in the Lowveld, InternetiX being one of them. IANR status provides InternetiX with a direct line to technical personnel in the Intel ® Corporation as well as a vast amount of information regarding the network products available from Intel ®. This put InternetiX in the position to provide extremely advanced equipment to the market.

In 1999, InternetiX registered as an ISP (Internet Service Provider) and started to provide a vast range of Internet services. These services includes:

* Web Server Hosting in Server Farm
* Web Site Hosting
* Web Site Design
* Providing Internet connectivity via Analogue, ISDN and ADSL
* Providing Leased Line connectivity
* Email Server Hosting
* Domain Registrations and Hosting
* DNS Hosting
* Distribution List Hosting and maintenance

Being a National Service Provider, InternetiX provides Internet access, anywhere in the country, at a guaranteed local call rate using the share-call facility from Telkom. This means that all Internet customers, dials a 08600 number, and pays a local call, even when being outside the 50Km local call radius. Telkom absorbs the rest of the charges. This is especially important for customers outside a 50Km local radius from a POP (Internet Point of Presence)

Our bandwidth allows for lightning fast local access to our servers as well as super fast international connections. Being on such high bandwidth, means that your Internet business will never be slow and always accessible.

InternetiX has an automated system that makes an incremental backup of all the servers in the server farm on a daily basis. This ensures that in the unlikely event of server failure, a recent backup can be restored and be active within an hour or two. This system is also programmed to do a full backup every weekend and in the event of a complete server failure (Hardware), InternetiX has backup servers on standby and a recovery of your data can be done on such a server within approximately 4 hours. This facility is only available when a server is rented from InternetiX and not when the customer supplies the server. (Backups are still done irrelevant of the server owner).

A further important factor of the Server Farm is the fact that it is monitored 24 hours a day, seven days a week. This ensures optimal uptime. All the servers in the Server Farm also runs from UPS power, backed up by two generators and temperature controlled by a number of air-conditioner units - backup cooling units are also installed and are activated automatically in the event of a failure on the permanent coolers. Security-coded locks strictly control access to the Server Farm and no unauthorized access is allowed to this room. A glass wall ensures that personnel can monitor the servers from outside the room and thus limit possibilities of tampering. In the event of a planned upgrade to the network or equipment, the customer is notified by means of SMS, email as well as a phone call. Uptime in our data center to date has been measured at 99.98%

Server hosting clients have access to 24 hour advanced support (on request)

InternetiX has also expanded its product range to cater for the home user as well as the corporate client. Products supplied, now range from stiffy-disks and mouse pads to A0 Laser Printers and Apple Mac computers. This ensures that a broad spectrum of needs can be catered for but also that InternetiX can provide a turnkey solution to the market.

Maintenance in the corporate sector is usually a nightmare for any business owner or manager. InternetiX has structured maintenance contracts to suit any business needs. These maintenance plans vary from the smaller corporations, operating on one or two computers, to larger corporations, operating on 10 to 50 computers. Since maintenance in different sectors of the market differ dramatically from each other, InternetiX would schedule a meeting with the Technical Manager of such a business to do a full analysis of the business’ IT department. Such an analysis would empower InternetiX to make an informed proposal to such company on the foreseen maintenance they may require. General tasks included in such maintenance include the following:

* Cleaning of Keyboards and Mouse peripherals
* Performing tasks on the computers to ensure smooth and more ..effective operation
* Ensuring proper measures are in place for backups to be done
* Ensuring that Anti Virus measures are updated regularly and ..properly in place
* Ensuring that networked drives and peripherals are accessible ..from the workstations
* Ensuring stable server operation
* Advising of new technology and updates available

A large sector of the market uses Pastel ® as their preferred financial software. This allows for a business owner to extract a vast amount of information regarding the business, by pressing a few buttons on the keyboard. Recognized by SARS, financial statements and details can be easily generated and supplied. InternetiX has access to expert advice and expertise regarding this powerful software. With Pastel ® experts on board with more than 18 years experience with the software, InternetiX can assist you with the installation, upgrade and maintenance of your Pastel ® software. InternetiX can provide Pastel ® software at preferential rates and are able to provide the full range of software, ranging from POS (Point of Sale) to manufacturing and payroll. To compliment the software, InternetiX also has access to barcode scanners, receipt printers as well as cash registers.

There is nothing more frustrating than a printer that does not want to print or a monitor that does not want to display anything. InternetiX can take care of that problem by collecting your faulty printers and monitors, servicing them as well as return them to your premises within one working day. Wherever possible, InternetiX will supply the customer with a loan monitor to be used while the faulty one is being repaired. If the monitor is damaged beyond repair, InternetiX can quote on a replacement monitor. In the event of the repairs being more severe than normal small part-replacements, InternetiX will quote the customer first. Printer Servicing does also not have to be a nightmare. Experts on board with InternetiX have been involved in the printer and monitor industry for almost 30 years and this will ensure that your equipment will receive the highest technical care available in the Lowveld. Because InternetiX puts such high standards on service levels, you will receive a three-month warrantee on all the work done on your printers and monitors.

We Provide :

* ADSL and Analogue Internet access
* Network Installations
* Domain Name Registrations
* Domain Name Hosting
* Domain Parking
* Server Hosting
* Email Services
* Web Site Hosting
* Copy VHS Video to DVD

* Website Design and Hosting

* Hosting of Mailing Lists

InternetiX also stock a wide range of network cable and accessories. Please contact us if you have specific networking needs.

Webspace from R95.00 per month. Contact our sales team for more information on how to get your website up and running in a flash.

Transfer your current web hosting to us and only pay after 3 months - That's right - You get the first 3 months FREE so you can be sure that you are happy with the service we provide.

Let us register your domain name for you - If you act now and take the "yearly advanced hosting" option, we will not even charge you for the domain registration. We charge an admin fee when you move your domain to a different provider. This is charged to cover time to remove all traces of your domain from our system.

We can also provide PHP, ASP as well as MySQL Database connectivity.

We have now completed our Web Email system and can offer you and all the users of your domain the facility to read your email from anywhere in the world - at NO extra charge. We can even customize the login page and web pages to add your logo and company information.

Need someone to host your Primary or Secondary DNS ? ? Contact us and we will set it up in a jiffy. InternetiX has fast and stable DNS servers which means your Primary and Secondary DNS's will always be available. DNS Registrations are done R100.00 once-off and there is no monthly fee involved. This is a yearly fee. Our yearly Domain Renewal fee includes DNS hosting, Daily backups, Frontpage Extensions, Virus Scanning and many more features that other providers bill you for seperate.

InternetiX also offers maintenance contracts with the corporate sector. To do this, we would have to arrange a meeting between us and the technical contact person with your company as we would need to do an analysis of your system before quoting.

InternetiX also supplies computer components as well as network equipment. Our pricelist is more than 130 pages long and as such we cannot publish it on the web. Should you require any computer or network components, please contact us for a price on your specific requirements.

InternetiX prefers MSI components.